I would like to comment on how horrible your flight and consumer service was nowadays. Flight 4425 was suppose to go away at 5 pm from DC and have to Atlanta. We didn’t take off from DC until six:twenty pm. We were being instructed it had been likely to be a ten minute delay but we never ever boarded the airplane until finally way later on. Then the pilot explained there was no delay Irrespective of staying delayed forty five minutes then experienced us sit over the runway for over 35 minutes. I understand you don't have any Manage above the turbulence we professional but we arrived in ATL and they didn’t Use a terminal for us to unboard.
If This can be the new American Airways I’ll go on report as declaring I such as aged one better. You received’t go broke by shedding my organization but you'll have an extra seat available to promote to some other unsuspecting customer.
rosity to us shareholders. Management and all staff of AAL are certainly undertaking a great task, reflected from the continuous increase of
The worst flight knowledge of my everyday living was getting my loved ones of sixteen on American Airlines. Shed our baggage both equally means. We will not be traveling American once more.
I love AA but make sure you make certain they make certain things such as the leisure and also other factors are totally checked…..especially for the long haul.
Make sure you forward me the data for my journey voucher that ought to be on file. I have misplaced the original as I had saved it on my other Personal computer that's becoming serviced.
I had been delayed on Monday feb fifteenth two times ahead of remaining cancelled and bumped to Tuesday. When I had been discouraged I understood. Then at 10:30pm I get yourself a text stating my Tuesday flight was cancelled right until Wednesday.
Firstly, massive thanks and shout out to the Cust Svc rep Laura. She is very helpful and was capable to address my difficulty swiftly. You need to really feel incredibly fortuitous to get her being an personnel.
I used two several hours and a 50 percent at AA counter and didn't have the choice as I are actually explained to or to unfastened my ticket and go dwelling
I'm a loyal customer and Despite my decades of loyalty if I had been five minutes late there could well be no lee way for me to board a plane.
The very first thing I discovered was the Aircraft itself due to the fact I have essentially worked Within this discipline. The primary aircraft I used to be on was not even created in the united states and was so in Brazil in advance of I used to be even born.
It could be a glitch for you nevertheless it ensures that I have to face in a protracted line that is really unpleasant using a knee cap which has been damaged.
I made an effort to make reservations for a close-by lodge as a result of your Airline Accommodations services just to know that there were no vacant rooms out there. I had been left to affix the remainder of the displaced travellers to sleep within the airport terminal over a cot by using a blanket and pillow. I am appalled that while in the twenty first Century, I needed to encounter this volume of humiliation.
I left LGA August 26, 2015 and have my baggage claim ticket but want a copy of my airlinet ticket since I arrived dwelling to discover my jewelry and purse ended up lacking from my luggage – I've submitted a declare bu they want a copy of my ticket and helpful resources I can’t uncover it – can u send me a replica of it or tell me how I can discover it — everything else was in tact nothing at all disturbed except these things and purse was laying of top rated and jewelry was in facet pocket